# Week 3 - 5 Whys Problem Solving ### Session: 5 Whys Problem Solving **Session objective:** In this session we will talk about how the 5 Whys technique is a proven and effective problem-solving technique. {% embed url="" %} 5 whys problem solving slides {% endembed %} #### Exercise (30 min) **Exercise objective:** To practice 5 Whys problem solving technique Pair with another trainee that has a different work style to yours. Talk to each other in turns about a recent problem you faced, what action you have taken so far and what help you still need. Use active listening skills and apply the 5 Whys technique to discover the root cause of the problem. Repeat this exercise in 3 different pairs. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://personal-development.codeyourfuture.io/em-modules/node/untitled-4.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.